New Service Request

A dual fuel system is any configuration of at least four (4) kW of electric heat that is installed in combination with a qualified automatic, non-electric backup source of heat. Electric water heaters and colling systems can also be connected to this program as long as 4 kW of electric heat is installed. To receive a special off-peak rate, these items are metered separately (with a second meter) and are switched off during peak demand periods via a load management receiver installed by Jackson Electric. There is a monthly facility charge for the second meter. Usage on this meter will be billed at the Rate Schedule A9-T until all load control wiring is complete. New ground source heat pump (geothermal) installs are not allowed on the program.