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Effective immediately, Wednesday, March 18, Jackson Electric's office will be closed to the public until further notice. Jackson Electric's staff will be present within the building during normal business hours. No one from the public will be permitted within the building.

The restriction is in place to reduce public transmission of the COVID-19 virus, to protect our employees, and ensure business continuity. There is no timeline for when the restriction will be lifted.

Members are encouraged to conduct all normal business via phone, email, standard mail, and our drop box. Electric bill payments can be sealed, labeled with name/contact information, and placed in a drop box in our office parking lot. The drop box is located next to our postal service mail box which is by the wooden fence as you are entering the member services parking lot. Members can also submit their payments by mail or set up online bill payment by using our SmartHub portal.

New member applications are available for download. Go to My Account/New Members.

New line build information can be downloaded at Electric Services/New Residential Construction.

For questions on how to complete any business usually done in person, please contact our office.

Our office hours are Monday through Friday 7:30 a.m. - 4:00 p.m.

Phone numbers:  715.284.5385





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