Manage Your Account with Convenient Billing Options
Available to members 24/7. With SmartHub, you'll be able to pay your bill, store payment information, view usage and payment history, select paperless statements, set how you would like to receive account notifications, and contact our office.
Automatic Payment Withdrawal
Credit/Debit Card: Your payment is automatically deducted from your card on the 1st day of each month. Set up your recurring card payment through SmartHub.
Checking/Savings Account: Your payment is automatically deducted from your checking or savings account on the 5th day of each month. Set up your recurring account payment through SmartHub or complete and submit to our office the form below.
Make a quick payment by credit/debit card, checking or savings account, without having to register. Click on the Pay Now link to make your payment.
Mobile Bill Paying App
Download the free SmartHub mobile app to your Android or Apple smart phone. This app is also available for tablets. You must have an active online account through SmartHub to access your account through the SmartHub mobile app.
Do you have a QR code reader on your smart phone? Look for the QR code on the payment stub of your billing statement.
Credit or Debit Cards
Call 844.759.3984 to make a payment with your credit or debit card. You may still contact the office to make a card payment, but will be redirected to this secure automated system. You will need to enter your account and card information to process your payment. We accept VISA, MasterCard, and Discover.
Budget Billing spreads your energy costs evenly over a 12-month period so you know in advance how much your payment will be. The amount you pay is based on the past 12-months of energy usage at your residence and current energy rate. The average budget amount will be adjusted from time to time depending on the actual usage. If you were using more electricity than you budgeted for, the budget will increase. You must be an active member of Jackson Electric Cooperative for the past 12-months. Download the Budget Billing form below or contact our office for more information.
Budget Billing Request Form - fillable pdf
- Mail your payment to Jackson Electric Cooperative. Please include your signed check and payment stub.Due to delays in the mail service, please allow enough time for your payment to reach our office.
- Pay in person at Jackson Electric Cooperative. Because of the federal Red Flags Rule, please be prepared to show your current electric bill or confirm your mailing address and the last four digits of your social security number. Our office hours are Monday-Friday, 7:30 a.m. - 4:00 p.m.
- 24-hour secure drop box located at Jackson Electric Cooperative.